All Ticket sales shall be subject to the following terms and conditions:


"Attendee Ticket" means any valid ticket to the Event which is not a Company Ticket;

"Attendee" means a person or persons attending the Event with a valid Ticket;

"Bundled Attendee Ticket" means any valid ticket purchased to multiple iStack Conferences Ltd events in a given year;

"Company Ticket" means a valid ticket to the Event purchased or intended to be used by a representative, employee or agent of an affiliate network, traffic source, agency or advertiser;

"Exhibitor Ticket" means a valid ticket to the Event purchased or intended to be used by a representative, employee or agent of an affiliate network, traffic source, agency or advertiser in conjunction with an exhibition booth display within the Event;

"Event" means the 2024 Affiliate World Asia conference and certain related networking functions, in Bangkok, Thailand;

"Purchaser" means a purchaser of a valid Ticket to the Event;

"Terms and Conditions" means these terms and conditions described below;

"Ticket" means the right to enter the Event, as granted by us, including but not limited to a press pass, speaker pass, affiliate pass, Attendee Ticket and/or a Company Ticket and/or Exhibitor Ticket;

"Venue" means the premises at which the Event will be held;

“We”, “us” or “our” refers to iStack Conferences Limited (“iStack”, “we”, “us” and “our”), a company registered in Hong Kong with registration number 2431092 with registered offices at Room 2103 Futura Plaza, 111 How Ling Street, Kwun Tong, Hong Kong.

1. Ticket Payments & Delivery
1.1 In consideration of the Ticket price (as applicable and as advertised on our website), we shall grant the Purchaser a Ticket to the Event, subject to these Terms and Conditions. Purchase of a Ticket and/or entry to the Event shall be deemed to be acceptance of these Terms and Conditions.
1.2 The Ticket price is exclusive of value added tax, which shall be added to the price and paid by the Purchaser in accordance with this clause 1 (Payment).
1.3 We reserve the right to refuse entry to any person who cannot produce evidence of a valid, fully-paid Ticket.
1.4 All Tickets must be paid for in full prior to entry to the Event.
1.5 Following payment, Tickets shall be delivered in electronic soft-copy via email to the email address provided and bearing the Attendee’s name as nominated by the Purchaser. The Ticket acts as a receipt for the transaction and can be used to redeem entry at the Event. A printed hard-copy Ticket or an electronic soft-copy Ticket detailing the reference number can be used to register at the Event.
1.6 The Ticket must be used by the individual named on the Ticket as such. Attendees must produce valid identification on request.
2. Conduct at the event
2.1 Only Attendees entering the Event with an Exhibitor or Company Ticket may promote, advertise or represent an affiliate manager, affiliate network, traffic source, agency or advertiser during the Event.

2.2 At any point during the Event, if an Attendee is found to have entered the Event with an Attendee Ticket, but is promoting, advertising or representing an affiliate manager, affiliate network, traffic source, agency or advertiser, including but not limited to by wearing branded clothing, iStack may, in its discretion:

2.2.1 cancel the Attendee's Ticket;
2.2.2 remove the Attendee from the Event or deny their entry to the Event; and/or
2.2.3 if the Attendee requests re-entry, we shall require such Attendee to purchase a Company Ticket or pay the difference in price between an Attendee Ticket and a Company Ticket.
2.3 We may refuse entry to any Attendee who we believe, at our discretion, may have a detrimental effect on the success of the Event, or the well-being of other Attendees.
2.4 We may remove any Attendee from the Event if we reasonably believe the Attendee is behaving inappropriately or has committed another form of misconduct or anti-social behaviour. In the event of such removal, no refunds of Ticket sales will be made.
2.5 You shall not promote any products or services that we may, at our discretion, find to be prejudicial to the image and/or reputation of the Event or iStack. Attendees found to be doing so may have their Ticket cancelled and may be removed from the Event.
2.6 No Attendee may host or promote any event purporting or holding itself out to be associated with the Event during the days of the Event, without our prior written approval.
2.7 All Attendees shall comply with all relevant laws and regulations which may apply in relation to their attendance at the Event and each Attendee will indemnify and keep indemnified and defend (at their own expense) us against all costs, claims, damages or expenses suffered or incurred by us or for which we may become liable due to any failure by that Attendee or their employees or agents to comply with these Terms and Conditions or any applicable laws and regulations.
3. Transfer & refunds
3.1 Tickets are non-refundable and shall only be refundable at our discretion. For the avoidance of doubt, Tickets shall not be refunded in the event that the Attendee is not able to attend due to visa restrictions, of if the Attendee is removed from the Event in accordance with clause 2 (Conduct at the Event).
4. Cancellation of alteration by the company
4.1 We may need to cancel or alter the Event schedule, venue and specifications based on factors beyond our control and/or for the safety of Attendees. In the event that such alteration is required, we shall use reasonable endeavours to allow the Event to continue at an alternate venue or to an alternate schedule. However, if no viable alteration is possible, it may become necessary to cancel the Event. We shall not be deemed to be in breach of this Agreement or otherwise liable to you for any such cancellation or postponement, or any failure or delay in performing our obligations under this Agreement for commercial reasons (including but not limited to, an event of force majeure where such event though not directly affecting the Event, may have an adverse effect on the commercial success of the Event).

4.2 We shall give written notice to you of a decision to cancel or postpone the Event as soon as reasonably practicable, and upon receipt of such notice:

4.2.1 in the case of cancellation of the Event

a. where you specifically ordered and paid for participation to Affiliate World Asia 2024, you shall be entitled to apply your fee to another iStack. event, provided that the date of such event is less than eighteen (18) months from the date of such cancellation;

4.2.2 in the case of postponement of the Event:

a. where the new Event date is less than eighteen (18) months away from the original Event date, you shall be deemed to have accepted the new Event date and may not terminate this Agreement or elect to apply your fee to another of our events;

b. where the new Event date is more than eighteen (18) months, but less than twenty-four (24) months away from the original Event Date, elect to apply your fee (whether or not paid to us) to another of our events, provided that the date of such event is not greater than twenty-four (24) months from the date of postponement.

c. where the new Event date is more than twenty-four (24) months from the original Event date, terminate this Agreement.

4.3 Where you elect to terminate the Agreement in accordance with the rights granted in clause 4.2, we reserve the right to refuse any refund, in our sole discretion, and in any event any refund to you shall be reduced by the reasonable expenses already incurred by us.
4.4 We shall not be deemed to be in breach of this Agreement or otherwise liable to you for any failure or delay in performing our obligations under this Agreement as a result of an event or series of connected events outside our reasonable control (including, without limitation, acts of God, floods, lightning, storm, fire, explosion, war, military operations, acts or threats of terrorism, strike action, lock-outs or other industrial action or a pandemic, epidemic or other widespread illness).
4.5 We may change or modify these Terms and Conditions from time to time with or without notice to Purchasers or Attendees. Updated Terms and Conditions will be published on our website.
5. Affiliate to Company Upgrade

5.1 In the event that an Attendee purchases an Affiliate Ticket instead of a Company Ticket and is subsequently identified as a company representative or employee of an affiliate network, advertiser, traffic source, solution provider, agency, and the like, and therefore needs to have purchased a Company Ticket instead, the following stipulation shall apply:

5.1.1 Notification by Customer Support: Upon identifying the Attendee as having purchased an incorrect ticket type, our customer support team shall make reasonable efforts to contact the Attendee using the contact information provided during the ticket purchase process. This contact will serve as a notification to the Attendee regarding the need to upgrade their ticket.
5.1.2 Upgrade Period: The Attendee shall have a period of twenty-four (24) hours from the time of initial contact by customer support to upgrade their ticket to a Company Ticket. This upgrade may involve the payment of any price difference between the Affiliate and Company Ticket or any other terms and conditions associated with the upgrade process.
5.1.3 Ticket Voidance: If the Attendee fails to comply with the upgrade request within the specified twenty-four (24) hour period, their Affiliate Ticket/s shall be deemed void and invalid for entry to the event for which the ticket was purchased.
5.1.4 Non-Refundable: Any fees or payments made for the Affiliate ticket shall be non-refundable in the event of ticket voidance due to non-compliance with the upgrade request. No exceptions will be granted, and no refunds shall be issued for the voided ticket.
5.1.5 No Liability: The company shall not be held liable for any inconvenience, loss, or damages incurred by the Attendee as a result of the voidance of the Affiliate ticket due to non-compliance with this stipulation.
5.1.6 Re-Purchase: In the event of ticket voidance, if the Attendee still wishes to attend the event or service, they may be required to purchase a new ticket at the prevailing rates and conditions at that time.
5.2 By purchasing an Affiliate Ticket, the Attendee acknowledges their understanding and acceptance of this stipulation. The company reserves the right to enforce this stipulation to maintain fairness and compliance with ticketing policies.
6. Insurance & Liability
6.1 All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from this Agreement.
6.2 Attendees shall be responsible for any damage caused by them to the Venue, allocated space, property or the furnishings and equipment therein by any act, default or neglect of the Attendee and shall pay to us on an indemnity basis the amount required to make good or remedy any such damage.
6.3 To the extent permitted by law, we shall not be liable for any special, indirect, consequential or pure economic loss including but not limited to loss of profits, loss of business, depletion of goodwill and/or similar losses. Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of these Terms and Conditions shall be limited to the value of the Ticket only.
6.4 We will not accept liability for loss or damage to any object, equipment, furniture, stock or any other property brought into the Venue by any Attendee. Cloakrooms are provided for the convenience of the Attendees and guests but any property deposited there is entirely at the Attendee's risk. We, and our suppliers, will endeavour to assist Attendees with storage of their equipment or property but we exclude liability for the loss or damage of those items or property.
6.5 You acknowledge that iStack are not the manufacturer or original supplier of the property used at the Event; accordingly, no condition, warranty or representation of any kind express or implied is or has been given or made in respect of such property by us (other than those contained in this Agreement).
6.6 Each Attendee shall be responsible for taking out and maintaining appropriate insurance in relation to any risks under or in relation to this Agreement or its attendance of the Event, including personal injury insurance.
6.7 You agree to hold iStack harmless from any and all claims, loss or damage to my personal property, liabilities and costs, including attorney’s fees, as a result of your participation in the Event, including travel to and from the Event (including air travel) or any events incidental to the Event.
7. Force Majeure

7.1 We shall not be in breach of these Terms and Conditions if we do not provide any services or the Event due to the following circumstances:

7.1.1 Industrial action by the staff of one of our suppliers;
7.1.2 Fire, lightning, explosion, riot, civil commotion, malicious damage, extreme weather conditions, storm, flood, burst pipes, earthquake, terrorism and the Venue being damaged or destroyed; or
7.1.3 Breakdown of machinery, or any failure to supply the Venue with gas, electricity, water and so on, outside of our control.
7.2 In the event of any such event described in clause 7.1, we will use reasonable endeavours to allow the Event to continue, but may be required to cancel the Event (as described above), particularly if the health and safety of Attendees may be at risk.
8. Food and beverage
8.1 No food and beverage may be brought into the Venue by any Attendees for the consumption on the premises, unless the prior consent of us has been obtained and if any corkage if (if required) has been paid.
8.2 You will not consume, sell or give away, from any Exhibitor Stands or part of the Venue, any articles of food, drink or tobacco, other than those supplied by the Venue Owner, or its appointed catering contractor, unless agreed by the Organizer.
8.3 If you are to engage in drinking any alcoholic beverages you must do so in the designated areas, otherwise you are at risk of being fined.
8.4 As per Budapest Law, the legal age for drinking is 21. To ensure compliance with this law, all attendees who wish to purchase alcohol at the event or any side events organized by Affiliate World will be required to provide a valid form of identification to verify that they are at least 21 years old. Our staff reserves the right to ask for identification from any attendee and to refuse alcohol purchase to anyone who cannot provide a valid form of identification upon request.
9. Photography, audio and video
9.1 By attending the Event you acknowledge and agree that the Event (or any part of it) may be photographed or recorded by use or our partners. You agree to permit us, or any third party licensed by us, to use, distribute, broadcast, or otherwise globally disseminate your likeness, name, voice and words in perpetuity in television, radio, film, newspapers, magazines and other media now available and hereafter developed, both before, during and any time after the Event, and in any form, without any further approval from you or any payment to you. This grant includes, but is not limited to, the right to edit the media, the right to use the media (alone or together with other information), and the right to allow others to use or distribute the media.
9.2 You agree to permit us to take your photo upon collecting your Ticket at the Event. This photo may be used by us for security purposes during and after the Event.
10. Miscellaneous
10.1 The organizers reserve the right to make changes to the event program and schedule at any time without prior notice. In the event that a speaker or performer cancels, the organizers will make reasonable efforts to replace them with a similar speaker or performer. However, the organizers do not guarantee the appearance of any particular speaker or performer and will not be liable for any refund requests arising from their absence.
10.2 The event is open to attendees aged 16 and above. Any attendee under the age of 16 must be accompanied by an adult or have explicit permission from a legal guardian or parent. By registering for the conference, attendees confirm that they meet the age requirement and understand that any violation of this policy may result in denial of entry to the conference without refund.
10.3 No other terms shall apply to this Agreement and these terms contain the entire agreement and understanding between us in respect of all matters which are referred to herein and supersede any prior, written or oral agreement between us relating to such matters. Each Purchaser and Attendee confirms that in accepting these Terms and Conditions they have not relied on any representation that is not expressly included herein and agree that they shall have no remedy in respect of any misrepresentation which has not become a part of these terms.
10.4 If any part of these Terms and Conditions herein are deemed unlawful, void or for any reason unenforceable then that provision shall be deemed to be severable from these Terms and Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the terms.
10.5 These Terms and Conditions are governed by the law of England and Wales, and is subject to the exclusive jurisdiction of the courts of England and Wales.